FAQs
The questions people usually ask first. If yours isn't here, call or email us.
How do I get in touch with MatePro Group?
Call or text 0494 733 274, email hello@matepro.com.au, or fill in the form on our contact page and we'll call you back.
Where are you based?
Narre Warren, in Melbourne's south-east. We're starting across Melbourne and growing from there.
Do I need experience?
No. You need to be reliable, good with people and happy working outdoors. We show you how we do every job.
How much does it cost to start?
It depends on the brand and the area. We go through the numbers properly with you, in writing, before you decide anything.
Can you help with finance?
Talk to us about your situation. We can go through what you'd need and point you in the right direction.
Are there areas available near me?
Yes. We're just getting started, so most areas are open. Tell us your suburb and we'll let you know.
Can I start on wages first?
Yes. Plenty of people want to learn the work before running their own business. Choose "Join the team on wages" on the contact form.
Does a criminal record rule me out?
Not automatically. Everyone who works at customers' homes needs a current National Police Check, so if there's something on your record, talk to us before you apply.
I need a cleaner or someone to mow my lawn, not a business.
You want our customer sites. For exterior cleaning, go to matepro.com.au and send a few photos for a fixed-price quote.